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TERMS AND CONDITIONS Delivery Your order will be dispatched to you within 7 working days by first class post. If for any reason an item is not available we will endeavour to contact you as soon as possible and inform you of the expected delivery date or offer you an alternative. Christmas Orders - In order that we can ensure delivery for Christmas, please place Christmas orders with us by 14th December. Our postage rates are as follows:-
Small Overseas Packages - Are your goods few in number, light and easy to ship? E-mail us for a postage quote. Refunds and Exchanges Returns must be re-packed in their original packaging and containers and must be in a fit condition for re-sale. If an item is defective we will refund the cost of return postage. If the item is returned because you wish to exchange it, we will not be responsible for return postage. We will not take responsibility for returned items which are lost or damaged in transit and therefore recommend that you return the goods by 'insured registered post'. Please inspect goods on arrival and inform us of any damage within 48 hours. Our Guarantee At Aromapot uk, we are committed to providing all our customers with high quality essential oils and natural bodycare products and a professional, friendly and personal service. If you require further information about a particular product, wish to check its suitability for yourself or need advice when choosing a gift for someone, please feel free to contact us. If for any reason, you are unhappy with our products we will do our best to ensure that your complaint is dealt with swiftly. (Please remember that slight variations in fragrance and appearance can occur. All dimensions quoted are approximate). |
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